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F.A.Q.

HOW DO I PAY?

Secure Payments are handled by 2CHECKOUT
2chechkout dogloverszw

or Pay Cash upon delivery.

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WHAT IS THE DELIVERY COST?

•We charge a door to door Delivery flat rate of USD $5 in Harare for orders less than a 100kg. After that USD $2 is added for every 1kg-50kg additional weight.

•Free delivery in the Harare City Centre.

•Chitungwiza, Ruwa, Norton & other outlying areas around Harare cost USD $8.00

•Delivery rate of USD 50 cents per kg Outside Harare to be collected by customer at Courier Company pickup points.

Note: Depending on the size of the order and distance involved additional costs may apply to your order. For example out lying areas tend to be more expensive to deliver to.

All our parcel deliveries are done via third party courier companies. This means that we cannot affect the operations of the third-party company.

Unfortunately parcel delays do and will happen, however we follow-up with the respective service providers immediately.

Please send an email to info@doglovers.co.zw or whatsapp +263  776917009 and we will follow-up with the courier company.

WHERE DO YOU DELIVER TO?

We deliver to all major centres and outlying areas in Zimbabwe. Most of our deliveries are handled by a reliable courier service.

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WHEN CAN I EXPECT MY PARCEL?

WHEN CAN I EXPECT MY PARCEL?

The table below is based on orders which have been placed and paid on a working day before 15:30.

Pet Food & Accessories Large Shipments
HARARE 1 – 2 working days 3-5 working days
Other Major Centres 2 – 3 working days 3-5 working days
Minor Route Destinations 3-5 working days 3-5 working days
OUTLYING REGIONS 3-5 working days 3-5 working days

Pet Food, Pet Care & Accessories

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Testimonials

Dog Lovers has lower prices on just about everything. Helpful and prompt customer support! Thanks guys!

Tsungi, Bulawayo

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