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Payment Options

We accept EcoCash FCA, Innbucks, Visa, Mastercard, Nostro transfers, and all major local payment methods

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Pay securely with PayPal

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Pay Cash upon delivery

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Pay via Worldremit

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Pay with Mukuru

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Delivery

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WHERE DO YOU DELIVER TO?

We deliver to all major centres and outlying areas in Zimbabwe.

Most of our deliveries are handled by a reliable courier service.

F.A.Q.

WHERE DO YOU DELIVER TO?

We deliver to all major centres and outlying areas in Zimbabwe.Most of our deliveries are handled by a reliable courier service.

INTERNATIONAL DELIVERIES?

We currently do not deliver internationally.

WHAT IS THE DELIVERY COST?

•We charge a door to door Delivery flat rate of USD $7Ā in Harare for orders less than a 100kg. After that USD $2 is added for every 1kg-50kg additional weight.

•Free delivery in the Harare City Centre.

•Chitungwiza, Ruwa, Norton & other outlying areas around Harare cost USD $10.00

•Delivery rate of USD 50 cents per kg plus a fixed handling fee Outside HarareĀ to be collected by customer at Courier Company pickup points.

Note: Depending on the size of the order and distance involved additional costs may apply to your order. For example out lying areas tend to be more expensive to deliver to.

WHAT ARE THE DELIVERY OPTIONS?

MajorĀ Route Destinations HARARE – BULAWAYO – GWERU – MUTARE – KWEKWE – KADOMA – CHINHOYI – CHEGUTU – BEITBRIDGE – MASVINGO – VICĀ  FALLS – MARONDERA
Minor Route Destinations KARIBA- CHIREDZI – NYAMAPANDA
ODA REGIONS CHIVHU- MURAMBINDA – NGEZI – NORTON- GUTU

•Delivery rate ofĀ USD 50 cents per kgĀ Outside HarareĀ to be collected by customer atĀ Courier CompanyĀ pickup points.

Note: Depending on the size and nature of the order and distance involved additional costs may apply to your order. For example out lying areas tend to be more expensive and complicated to deliver to.

WHEN CAN I EXPECT MY PARCEL?

WHEN CAN I EXPECT MY PARCEL?

The table below is based on orders which have been placed and paid on a working day before 15:30.

Pet Food & Accessories Large Shipments
HARARE 1 – 2 working days 3-5 working days
Other MajorĀ Centres 2 – 3 working days 3-5 working days
Minor Route Destinations 3-5 working days 3-5 working days
ODA REGIONS 3-5 working days 3-5 working days

WHAT TIME WILL MY PARCEL BE DELIVERED?

We cannot give a time when the courier driver will arrive to deliver the parcel. There are so many factors which influence the delivery time such as traffic, delays at a previous stop or a technical problem.

Delivery will take place between business hours, from 08:00 to 16:00. Please ensure that someone is present at the delivery address to receive and sign for the parcel.

MY PARCEL IS DELAYED WHAT SHOULD I DO?

Someone must sign the waybill when receiving the parcel. If you cannot be present at the delivery address a work colleague or member of staff may sign on your behalf.

We please ask that someone be present at the delivery address during working hours to receive the parcel.

Just place your Order # with Delayed in the subject line and send it through to us.